Detailed resume of computer services that Johnny Appleseed can provide  

John Wight has knowledge and experience in the following areas:

Operating Systems:

• Microware OS-9 Level 2

• Operating system installation and configuration

• MS-DOS (all versions)

• File systems/data recovery

• Windows: 3.0, 98, XP, Vista and others

• MS-DOS batch files

• OS/2 Warp/Connect v 3.0

• Linux shell scripts

• Linux: Red Hat, Slackware

• Etc...

Applications/Utilities:

• WordPerfect

• McAfee VirusScan

• Microsoft Word

• AVG Anti-Virus

• OpenOffice

• EasyPhoto

• Lotus 1-2-3
  

• Paintshop Pro

• Microsoft Excel

• GIMP - The GNU Image Manipulation Program

• Lotus Approach

• Audacity: Free Audio Editor and Recorder

• Norton Utilities

• Etc...

Small Office/Home Office Networking:

• Windows for Workgroups

• Peer-to-Peer, Client/Server

• Windows: 3.0, 95, 98, XP, Vista and others

• DSL

• OS/2 Warp Connect v 3.0

• Cable Modem

• Linux

• Dial-Up Networking

• Lantastic

• Network hubs and routers

• Novell Netware 3.12 Admin

• Ethernet/10Base2/10BaseT

• TCP/IP

• Etc...

Internet:

• Browsers: Internet Explorer, Firefox, Netscape, Lynx

• Basic HTML

• Email: Pine, Eudora, Outlook

• Search Engines

• IRC

• Instant Messaging

• FTP

• Nvu, Kompozer HTML Editors

• Telnet

• Etc...

Communications:

• Remote Access BBS software

• Fax software: Bitware, WinFax & others

• Communications software: Telix & others

• Internet fax, send and receive

• BinkleyTerm

• Etc...

Computer Hardware Repair/Configuration/Maintenance/Diagnostics/Troubleshooting:

• 8088/286/386/486/Pentium

• Video adapters: CGA, EGA, VGA, AGP

• Motherboards

• Sound cards

• Memory

• Modems: internal/external (to 56K)

• CMOS/BIOS

• Ethernet cards

• ISA/VESA/PCI bus

• Twisted-pair Ethernet hub/cable/connectors

• I/O Interfaces

• Thinnet Ethernet cable/connectors

• IDE/SCSI

• Printers: Laserjet, Inkjet, Dot Matrix

• Hard/floppy/tape drives

• Scanners

• CD-ROM drives

• Power supplies

• Etc...

College Courses Included:

• Electronics

• Computer operating systems

• Speech

• Microcomputer diagnostics

• Computer programming

• Technical report writing

• Microcomputer interfacing

• Computer networking

• Industrial safety and hygiene

• Computer applications

• Algebra/trigonometry

• Other courses...

RELEVANT WORK EXPERIENCES

COMPUTER SERVICES BUSINESS OWNER/OPERATOR

John Wight Computer Services

1992 to Present

• Assisted and taught customers use of computer hardware and software, including basic hardware use, MS-DOS, Windows, Linux, word processors, desktop publishing, Netscape, Internet Explorer, Pine, Eudora, Microsoft Exchange, and other software.

• Performed computer hardware repair, upgrades, configuration, maintenance, diagnostics and troubleshooting for home and small office computer users in a variety of settings.

• Installed and configured various software packages for home and small office computer users.

• Designed signs, brochures, forms, newsletters, set up simple database systems.

• Interfaced computers to printers, network hubs and routers, video capture devices and cameras, digital cameras, audiotape players, cell phones, etc.

• Advised customers on computer hardware and software purchases.

• Developed a reputation as a knowledgeable, reliable computer support specialist with integrity.

ADMINISTRATIVE CLERK/SYSTEM OPERATOR

Beverly Enterprises DBA Hale Nani Rehabilitation and Nursing Center

1992 to 2000

• Designed signs, brochures, forms, newsletters, set up simple database systems.

• Used various word processing, spreadsheet, desktop publishing and Internet software packages to assist staff to achieve maximum efficiency in clerical and administrative functions.

• Taught facility staff use of computer hardware and software, including basic computer hardware use, MS-DOS, Windows 3.1/95, WordPerfect, Lotus, MS Word, MS Excel, Adobe Photostyler, Netscape, Outlook, Lotus Cc:mail, VistaCARE clinical software and others.

• Repaired, upgraded and configured various computer peripherals and systems.

• Installed, upgraded and configured various operating systems, application and utility software packages.

• Assisted with decision making regarding purchases of computer hardware and software

• Maintained Novell network that grew to a network of 40 workstations and 12 printers. Assisted facility and corporate office staff with related workstation, server and printer troubleshooting and problem solving.

COMPUTER BBS Operator

The Color Computer Library BBS

1990 to 2000

• Assisted BBS users with computer hardware and software questions.

• Compiled general and computer information and shareware libraries.

• Moderated electronic conferences on an international amateur computer network.

• Designed, installed and maintained a peer-to-peer network of six computers. Windows 95, OS/2 Warp Connect, Linux and DOS were installed and networked on various machines to enable file storage, Web server access, and Internet access to BBS users.

• Became established as one of the favorite BBS systems in the Honolulu, Hawaii metropolitan area during the mid 1990's.

FORMAL E D U C A T I O N

Skagit Valley Community College, Mount Vernon, WA

Received Associate of Technical Arts Degree in Computer Repair in 1987